ON-CALL FIELD SERVICE
As the premiere manufacturer and renter of load banks, Simplex Onsite (SOS) has the knowledge, parts, technicians and locations to quickly and efficiently repair your equipment.
While SOS technicians are thoroughly familiar with Simplex load banks, we are also able to repair and provide maintenance services for many third party load banks. Your SOS representative can assess your equipment and setup a service call for you. Service can be performed at either your location or, if the equipment is portable, at one of SOS’s rental center / service locations.
To schedule service immediately, click here.
GUARDIAN® SERVICE CONTRACT– The Worry-Free Maintenance & Repair Plan
The Guardian is Simplex Onsite’s signature service and the ultimate worry-free maintenance and repair contract.
The Guardian plan covers the following load bank components:
- Electrical systems including fuses, wiring, contactors, relays, load elements, inductors, switches and more.
- Mechanical systems including fans, louvers, and more.
The Guardian service provides 24 x 7 x 365 availability with a two-hour response time. Time to arrive on-site will vary by location. Contact your SOS representative at the number listed at the top right of the page for more information.